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Terms & Condition

New York Stone and Silver Inc. offer a 7 days return policy. Please contact us within 7 days after item received, our customer service will work out a solution such as (refund, store credit, and etc.) New York Stone and Silver Inc. provide a free return by offering buyers a Prepaid Return Shipping label and guarantee a full refund on any qualified return items. We do not cover the return postage and issue a refund on the item originally purchased price only for the following reason(Changing mind, No longer want the item, Wrong item order by the buyer or find a better price). Sorry, we do not offer exchanges. Please don't be hesitate to contact us for return instructions. An item should be in its original condition unworn or unaltered.

The item should be returned in the same condition in which the buyer has received with Barcode packaging and Tag. We cant Restock items without Tags and Barcode Label. We won't accept goods if it was opened, used or without barcode Tags.