Notice to Our Valued Customers: Shopping Cart Update and Bulk Order Policy
We are committed to enhancing your shopping experience at Desiegem. To improve our service efficiency, we're introducing a new policy: our shopping carts will now have a maximum capacity of 250 items. This change is designed to streamline order processing.
We recognize that many of you take advantage of bulk purchases for volume discounts. Please rest assured, our commitment to providing effective volume discounts and shipping solutions remains strong. For orders that exceed the cart limit, we'll manage the process as follows:
- Orders will be divided but treated as a single transaction.
- Volume discounts will be consistently applied to all your items.
- Any extra shipping charges from divided orders will be refunded.
Please be aware that our daily shipping cut-off is at 6 AM EDT. Orders placed after this time will be shipped on the following day. Additionally, once an order's tracking details are updated, it can no longer be merged with other orders.
Your understanding and cooperation as we implement this policy are greatly appreciated. We're here to support your needs and ensure a smooth shopping experience.
Thank you for your continued trust in us. We're excited to serve you better with each visit.